Albany Support Services – Disability & Aged Care
(Also trading as Great Southern Support Coordination)
Last updated: October 2025

1. Introduction

Welcome to Albany Support Services.
By accessing or using our website (www.albanysupportservices.com.au) and related online services, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with these terms, please do not use this website.

2. Our Services

Albany Support Services provides information and access to disability, aged care, and NDIS-related services, including:

• Support Coordination
• Psychosocial Recovery Coaching
• Disability and Aged Care Support
• Community Access and Capacity Building
• IT Assistance for participants

All information provided on this website is for general informational purposes and does not replace professional advice, individual assessments, or formal NDIS documentation.

3. Use of Website

You agree to use this website in accordance with all applicable laws and regulations.
You must not:

• Use this website in any way that causes harm, disruption, or interference
• Post or transmit any unlawful, offensive, or harmful material
• Attempt to gain unauthorised access to any systems or data related to this website

We reserve the right to restrict access, suspend, or terminate use of the website at our discretion.

4. Accuracy of Information

While we make every effort to keep the information on this website accurate and up to date, Albany Support Services does not guarantee that the content is always current or complete.

Information may change without notice, and we are not liable for any errors, omissions, or reliance on the material provided.

5. Links to Other Websites

This website may include links to third-party websites for your convenience.
Albany Support Services is not responsible for the content, accuracy, or privacy practices of these external sites.
Visiting linked websites is at your own risk.

6. Intellectual Property

All content, including text, images, graphics, logos, and documents on this website, are the property of Albany Support Services unless otherwise stated.

You may not reproduce, distribute, or modify any material from this website without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Albany Support Services and its staff are not liable for any:

• Direct or indirect loss or damage arising from your use of the website or its contents
• Errors, omissions, or technical issues
• Unauthorised access or misuse of personal information (unless caused by our proven negligence)

This includes, but is not limited to, financial loss, data loss, or emotional distress resulting from use of our website or services.

8. Privacy

We respect your privacy and handle personal information in accordance with the Australian Privacy Principles (APPs) and our Privacy Policy.

By using our website or submitting personal information, you consent to the collection and use of data as described in that policy.

9. NDIS and Service Information

All service information provided on this site reflects our understanding of NDIS policies at the time of publication.
NDIS funding rules and eligibility criteria are managed by the National Disability Insurance Agency (NDIA) and may change.
Please contact us directly for the most accurate and personalised advice.

10. Payments and Bookings

If this website provides options to make bookings, payments, or event registrations (e.g. for fundraisers, Telethon events, or service appointments):

• All prices are in Australian Dollars (AUD).
• Payments are processed securely.
• Cancellations and refunds (if applicable) will follow the event or service policy provided at the time of booking.

11. Indemnity

By using this website, you agree to indemnify Albany Support Services, its staff, and affiliates from any claims, damages, losses, or expenses arising out of your misuse of the site or breach of these terms.

12. Changes to Terms

Albany Support Services may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are published constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact:

Albany Support Services
Phone: 0429 304 399
Email: admin@albanysupportservices.com.au
Website: www.albanysupportservices.com.au
Address: Albany, Western Australia 6330