About us
aBOUT Albany Support Services
At Albany Support Services, we are more than just an NDIS provider. We are a compassionate team dedicated to helping individuals with disabilities achieve independence, build connections, and live their best lives. Our mission is simple: to provide person-centred support that empowers individuals to thrive in their communities, fostering inclusion, dignity, and respect.
Our story
Albany Support Services was founded in 2023 by Micheal Head, a passionate advocate for individuals with disabilities. Micheal’s vision was to create a service that goes beyond basic care—one that treats people as individuals and focuses on empowering them to live their life the way they choose. With over 5 years of experience, Micheal has built a team that shares his values and commitment to improving the lives of others.
Albany Support Services was founded in 2023 by Micheal Head, a passionate advocate for individuals with disabilities. Micheal’s vision was to create a service that goes beyond basic care—one that treats people as individuals and focuses on empowering them to live their life the way they choose. With over 5 years of experience, Micheal has built a team that shares his values and commitment to improving the lives of others.
Albany Support Services was founded in 2023 by Micheal Head, a passionate advocate for individuals with disabilities. Micheal’s vision was to create a service that goes beyond basic care—one that treats people as individuals and focuses on empowering them to live their life the way they choose. With over 5 years of experience, Micheal has built a team that shares his values and commitment to improving the lives of others.
Our Values
At Albany Support Services, we are guided by a set of core values that shape every interaction, every service, and every relationship we build:
Compassion
We believe that kindness and empathy are the foundation of every meaningful relationship. Our team is dedicated to providing the highest level of care with a genuine commitment to your well-being.
dignity
Everyone deserves to be treated with respect and dignity, no matter their circumstances. We strive to ensure that each person’s rights, privacy, and independence are upheld.
independence
Our goal is to empower individuals to live independently and make decisions that align with their values and needs. Whether it’s through daily support, therapy, or community engagement, we focus on building the confidence and skills needed for independence.
inclusion
We promote inclusion in all aspects of life. By facilitating community participation and social interaction, we help people become active members of their communities, reducing isolation and fostering connection.
respect
We value each person’s unique journey and provide support in a way that honours their individuality, culture, and goals.
SERVICES WE PROVIDE
At Albany Support Services, we are guided by a set of core values that shape every interaction, every service, and every relationship we build:
Support Coordination All over Western Australia
Helping you navigate your NDIS plan and connecting you with the services you need.
Social & Community Participation
Assisting with community access, social activities, and skill-building.
Minor Home Modifications
Making your home safer and more accessible for independent living.
Household Tasks
Assisting with everyday tasks like cleaning, shopping, and meal preparation.
Support Coordination All over Western Australia
Helping you navigate your NDIS plan and connecting you with the services you need.
Social & Community Participation
Assisting with community access, social activities, and skill-building.
Minor Home Modifications
Making your home safer and more accessible for independent living.
Household Tasks
Assisting with everyday tasks like cleaning, shopping, and meal preparation.
For a full list of services, visit our Services Page.
why choose us?
At Albany Support Services, we are committed to providing exceptional care, driven by a deep understanding of your needs and goals. Here’s why families and individuals choose us:
Local Expertise
We’re based in Albany and serve the surrounding areas. We understand the local community and are committed to making a positive impact.
Personalised Approach
No two people are the same. We offer tailored services that are designed around your unique needs and preferences
Qualified, Caring Team
Our team consists of fully trained professionals who are dedicated to delivering high-quality support in a compassionate, respectful manner.
Flexibility
Our services are designed to be flexible and adaptable, meeting you where you are in your journey. We work with you to create a plan that fits your lifestyle.
Our Commitment to the Community
We are deeply connected to the Great Southern region, and our commitment to community goes beyond just providing services. We actively participate in local events, such as the Telethon Fundraiser, and work alongside community groups to raise awareness, promote inclusion, and foster a spirit of generosity.
We are proud to have built a reputation for reliability, trust, and respect in the community, and we continuously work to strengthen our local ties.
Meet Our Team
At Albany Support Services, we pride ourselves on our dedicated, compassionate team. Every member is committed to supporting individuals with disabilities and empowering them to live their best lives.
Our team members are not only fully qualified with Certificate III in Individual Support but are also trained in person-centred care, ensuring that every interaction is respectful and personalised. We believe in continuity, so you’ll see the same faces, building trust and rapport with those who support you.
Why Clients Love Us
Get In Touch with Us
Are you ready to start your journey towards independence and connection? Albany Support Services is here to help. Whether you need support coordination, social participation, or other disability services, we offer tailored care that helps you live life your way.
SERVICES WE PROVIDE
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